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Outsourcing in Technology Companies: Benefits, Strategies, and Challenges

Publication date: 14/06/2024

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Outsourcing has been gaining more and more space in the business world, especially in the technology sector. After all, this practice allows companies to focus on their core competencies while delegating other tasks to external providers. An excellent strategy! Learn more about outsourcing below.

What is outsourcing?

Outsourcing is the process of transferring and entrusting activities to a specialized team outside your company’s structure. In other words, it is the outsourcing of services. In technology companies, outsourcing can be used for software development, technical support, IT infrastructure maintenance, among others.

4 benefits of outsourcing for technology companies

1. Cost reduction

With outsourcing, companies avoid the costs of hiring, training, and maintaining employees, in addition to reducing expenses on equipment and infrastructure in general.

2. Access to specialization

When tasks fall outside the main skills of the team, outsourcing is the best path. This way, the company has access to various specialized talents and can hire exactly what it needs.

3. Focus on core business

By outsourcing specific tasks, technology companies can concentrate their resources on their specialties and strategic areas, contributing to business development.

4. Scalability

Outsourcing allows flexibility to increase or decrease the team according to project needs, without the complications of hiring and firing.

Challenges of outsourcing

Despite bringing great advantages, outsourcing also poses some challenges. Among them, the difficulty in maintaining work quality or even communication between teams.

Therefore, Onebrain offers, along with its outsourcing service, the Business Partner, a business partner who follows the daily routine of Onebrain professionals within your company. They will ensure your satisfaction and quick and assertive communication between everyone.

Our service is completely transparent, with internal surveys and performance evaluations, weekly feedback, and discussion rounds to integrate the allocated professionals. Learn more about our outsourcing service.

The best strategy to implement outsourcing in your company

If you are going to adopt outsourcing, you should keep some issues in mind. Maintain open and regular communication with your provider, establish a clear and detailed contract that defines all expectations, deadlines, and responsibilities, and protect your data.

Success stories with outsourcing

Large technology companies, such as Microsoft, Google, and IBM, have used outsourcing effectively to stay competitive. Within Onebrain, renowned Brazilian companies have used our outsourcing service, such as iFood and Petz, for example. You can learn more stories of companies that transformed with Onebrain’s outsourcing in our Success Cases.

Outsourcing can be your path to success

This powerful strategy helps in cost reduction, access to specialization, and focus on essential activities. However, it is crucial to approach outsourcing strategically, choosing a reliable provider, establishing clear contracts, and implementing security measures. With the right approach, outsourcing can be the boost your company needs.

Learn more about Onebrain’s outsourcing, talk to our specialists, and see what we can do for you.

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